Shipping policy
Here is the translation:
SHIPPING POLICY – SafePetGoods
Processing Times All orders are processed within 1 to 3 business days upon receipt of payment. Orders placed on weekends or holidays will be processed on the next business day.
Shipping within Canada We deliver anywhere in Canada. Estimated delivery times are 3 to 7 business days depending on your region. Shipping fees may apply based on the weight and destination of your order. Free shipping may be offered on orders exceeding $100.
International Shipping We also ship internationally. Delivery times vary by destination country (generally 7 to 21 business days). Customs fees, taxes, and import duties may apply and are the responsibility of the customer. These charges are determined by the customs authorities of the destination country.
Order Tracking Once your order has been shipped, you will receive a confirmation email containing a tracking number to follow your package.
Damaged or Lost Items If your order arrives damaged or is lost in transit, please contact us within 7 days of the estimated delivery date at [your email address]. We will do our best to resolve the issue promptly.
Contact Us For any questions regarding your shipment, feel free to reach out to us through our contact page.